ADMIN CUSTOMER SERVICE (WFH)

CV. Karya Rasa Mandiri

Company prefers not to disclose

Operations & Customer Service Customer Service Representative

Freelance · Remote/WFH

Minimum Senior/Vocational High School

1 - 3 years of experience

Job Requirements

Remote/WFH

1 - 3 years of experience

Minimum Senior/Vocational High School

20-30 years old

Skills

Outbound Call

Microsoft Office

Call Center

Customer Relationship Management

Teamwork

Help Desk

Communication Skills

Customer Support

Customer Service

Problem Solving

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Karya Rasa Mandiri

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Job description for ADMIN CUSTOMER SERVICE (WFH) at CV. Karya Rasa Mandiri

JOBDESK :

Membalas dan melayani chat customer melalui WhatsApp/online platform.
Menerima, mencatat, dan mengonfirmasi pesanan customer.
Melakukan rekap data pesanan harian.
Melakukan rekap data penjualan harian.
Memastikan data dan detail pesanan tercatat dengan akurat.
Berkoordinasi dengan tim operasional terkait pesanan customer.
Menangani pertanyaan dan kendala customer terkait pesanan.
Membuat laporan penjualan secara berkala.

KUALIFIKASI:

Minimal SMA/SMK sederajat.
Pria / Wanita , Usia 20 - 30 tahun.
Memiliki pengalaman sebagai Customer Service/Admin/Online Shop menjadi nilai tambah.
Mampu berkomunikasi dengan baik, ramah, dan responsif dalam melayani customer.
Teliti dalam mencatat pesanan, data customer, dan penjualan.
Mampu mengoperasikan WhatsApp dan Google Sheets/Excel.
Mampu melakukan rekap dan pengolahan data sederhana.

CV. Karya Rasa Mandiri

11 - 50 employees

Office address

Jl. Papa Kuning No. 14 Kota Malang

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