Admin CRM
Job Requirements
Skills
Customer Service
marketplace
Attention to Detail
CRM
Microsoft Office
Job benefits
Team-building events
Build camaraderie and trust within the company
Career growth
Take your knowledge to the next level with our assistance program
Workstation assistance
Laptop or desktop? We don’t mind! As long as you’re happy with the tool to help you!
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Job description for Admin CRM at Kilap Global Group
Tugas & Tanggung Jawab
- Memastikan data pelanggan di CRM akurat dan terkini.
- Menangani pertanyaan, keluhan, dan masalah pelanggan.
- Melaksanakan kampanye loyalitas pelanggan dan memantau efektivitasnya.
- Menganalisis data pelanggan untuk mendukung strategi bisnis.
- Berkoordinasi dengan tim internal untuk meningkatkan pengalaman pelanggan.
Kualifikasi:
- Pendidikan minimal SMA/K Sederajat.
- Pengalaman kerja atau magang 1 tahun di posisi serupa, diutamakan di marketplace atau e-commerce.
- Komunikasi yang baik dan perhatian pada detail.
- Menguasai Microsoft Office/Google Workspace.
Kilap Global is a fast-growing FMCG holding company that specializes in care product such as motorcycle, car, and home care products. Our flagship brand, Kilap Premium, is the leading motorcycle care brang in Indonesia, with over 300,000 units sold and more than 250,000 customers.
We also have a growing portofolio of ather brands, including Dakter, Otoke, and KilapLab. In 2022, we established Kilap Global Group to develop new brands and expand our market into household and B2B chemical solutions. We are a dynamic and innovative company with a clear vision for the future.
Griya Shanta Blk. J No.298 - 299, Mojolangu, Kec. Lowokwaru, Kota Malang, Jawa Timur 65412
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