Job description for Admin & Sales Executive at eVantage HR
About the Role
We are a fast-growing Managed Service Provider (MSP) that helps businesses stay secure, productive, and competitive through smart IT solutions. We’re looking for a reliable and proactive Admin & Marketing Executive based in Batam to support our operations, sales, and marketing activities.
Key Responsibilities
- Administrative & Sales Support
- Provide day-to-day administrative support to ensure smooth operations.
- Handle incoming emails, phone calls, and general customer enquiries.
- Prepare and manage client quotations, proposals, contracts, renewals, and sales-related documentation.
- Follow up with customers on quotations, renewals, orders, and payment status.
- Coordinate customer communications, meetings, and follow-up activities.
- Maintain accurate customer records and sales activities in CRM and internal systems.
- Assist with order processing, vendor coordination, and project administration.
- Track contract expiry dates and subscription renewals.
- Support customer onboarding and offboarding administration.
- Assist with procurement, purchase orders, and vendor documentation.
- Prepare reports and documentation for management.
- Support lead tracking and sales pipeline administration.
- Assist with customer events, webinars, and networking activities.
Requirements
- Diploma in Business Administration, Marketing, or related field
- 1–2 years of relevant experience (entry-level applicants with strong internship experience are welcome)
- Accounting knowledge or experience is a plus, detail oriented, and able to multitask
- Strong organizational and communication skills
- Detail-oriented, responsible, and proactive
- Able to work independently and manage multiple tasks
- Familiar with tools like Microsoft Office, Canva, or CRM platforms is a plus
- Must be able to work full-time from our Batam office
