Job description for Admin Academic Support at ALASHA GROUP
Open Recruitment For Full-Time Admin Academic Support
Build a Better Learning Experience with Us!
Alasha Group is opening an opportunity for a Full-time Admin Academic Support to join Fluentz. This role plays an important part in maintaining excellent service, supporting our teachers and students, and creating a seamless total value and total experience throughout the Fluentz learning ecosystem.
What Will You Do?
As an Admin Academic Support, you will be responsible for:
1. Managing and maintaining student administration and academic records.
2. Managing class administration, schedules, and class-related data.
3. Finding and coordinating available teachers based on class needs and schedules.
4. Providing consultation and support to teachers through WhatsApp.
5. Handling academic-related inquiries and communication from teachers, students, and/or parents through WhatsApp.
6. Processing and managingacademic data from the Sales Team.
7. Processing and managing academic data from the Marketing Team.
8. Collaborating with the Sales Team to support student renewal and retention.
9. Monitoring and ensuring teacher and student attendance for both group and private classes.
10. Supporting and running Extra Events, in collaboration with the Student Advisor (SA) team.
What Are We Looking For?
We are looking for someone who:
• Has 1–3 years of experience in a similar role or background.
• Has strong administrative and organizational skills.
• Is detail-oriented and able to manage multiple tasks effectively.
• Has good communication and coordination skills.
• Is comfortable communicating with teachers and internal teams through WhatsApp.
• Can work collaboratively with Academic, Sales, Marketing, and Student Advisor teams.
• Is proactive, responsible, and able to solve problems independently.
• Has an interest in education and student development.
What You’ll Need to Apply:
• Updated CV/Resume.
• Academic Transcript.
• Relevant supporting documents or certificates (if any).
Why This Role Matters
By joining us as an Admin Academic Support, you will help create a stronger academic operation, allowing our Sales Team to focus on student acquisition and closing, while ensuring our Academic Team can deliver a consistent and excellent learning experience.
Our Goal:
To maintain strong student acquisition and retention while creating an excellent experience for students, teachers, and the entire Fluentz ecosystem.
If you are organized, communicative, proactive, and passionate about creating a better educational experience, we’d love to have you grow with us!
Apply Now and Be Part of Our Team!
Let’s grow together with Alasha Group and build a better learning experience for every student.
Thank you for your attention.
