Job description for Acoount Manager at PT Golden Nusa Sejahtera
We are looking for a proactive, creative, and target-driven Account Manager to manage and grow our corporate accounts. This role will be responsible for building strong client relationships, understanding business needs, identifying new opportunities, and delivering the right travel solutions for our clients.
Requirements:
- Bachelor’s degree in Management, Business, Marketing, Tourism, or related field.
- Minimum 2 years of experience in Account Management, Sales, or Business Development, preferably in B2B / Corporate Travel.
- Strong communication, negotiation, analytical, and relationship-building skills.
- Creative, proactive, and initiative-driven, with a strong sense of ownership.
- Target-oriented, persistent, and comfortable working under pressure.
- Able to identify opportunities and develop solutions beyond routine tasks.
- Good command of Indonesian and English, both written and verbal.
- Proficient in Microsoft Office (Excel, Word, and PowerPoint).
- Able to work independently and collaboratively with internal and external stakeholders.
Responsibilities:
- Build and maintain strong relationships with corporate clients and ensure a high level of customer satisfaction.
- Understand client needs and provide effective travel solutions aligned with their business requirements.
- Manage and grow existing accounts through upselling, cross-selling, and new business opportunities.
- Develop and execute account strategies to achieve sales and revenue targets.
- Proactively identify business opportunities and create innovative solutions or initiatives to strengthen client relationships and account growth.
- Prepare sales proposals, quotations, presentations, and monthly account/sales reports.
- Manage and coordinate corporate agreements, including contract preparation, negotiation, renewal, amendments, and termination, in coordination with relevant internal and external stakeholders.
- Coordinate with internal teams and external partners to ensure smooth delivery of client requirements and ongoing projects.
- Monitor account budgets, commercial terms, contract status, renewals, and account activities.
- Monitor market and industry trends to identify opportunities for business growth and service improvement.
- Follow up on commercial, operational, and contractual issues with clients and relevant stakeholders to ensure timely resolution.
