Accountant & Customer Success Specialist
IDR4,000,000 - 4,500,000/Month
Accounting & Finance
Full-Time · On-site
1 - 3 years of experience
This job was closed
Job Requirements
On-site
1 - 3 years of experience
Minimum Associate Degree
This job post is managed by
Top4 Accounts
Online 14 hours ago
Skills
Job description for Accountant & Customer Success Specialist at Top4 Marketing
The Role:
As our graduate accounts & Customer Success Specialist, your role will be with a focus on client interaction, particularly through phone calls so good english is a must with a bubbly personality . Your responsibilities will include:
- General accounting for a small business with few transactions ( a couple of hours a day) and reporting: Managing and accurately maintaining financial records, preparing financial reports, and ensuring compliance with legal standards.
- Active Client Communication: Your primary responsibility will be maintaining regular contact with clients through phone calls. This involves not just responding to inquiries but also proactively reaching out to discuss financial matters, provide updates, and build strong, trusting relationships.
- Problem Solving and Advisory: Offering strategic financial advice during client calls, addressing their concerns, and helping them navigate through various financial scenarios.
- Customer Success and Support: Using your communication skills, particularly over the phone, to ensure client satisfaction, understand their feedback, and offer tailored solutions.
- Data Entry and Management: Handling data entry tasks with precision and accuracy, ensuring the integrity of financial data.
- Collaborative Support for Sales and Marketing Teams: Providing key financial insights to the sales team, often involving phone discussions to align sales strategies with financial data. You may also be involved in client calls alongside sales team members to offer financial perspectives.
- Continuous Learning and Adaptation: Staying updated with financial trends and regulations, especially in the digital marketing sector, to provide the most current advice during client interactions.
Requirements:
- A degree in Accountancy or a related field.
- Exceptional communication skills, with a strong emphasis on phone-based client interaction.
- Minimum of one year of practical experience in accountancy, with a strong preference for candidates who have worked directly with clients.
- Proficiency in data entry and financial analysis.
- Ability to work collaboratively with different teams.
- Must be fluent in English, both written and spoken.
About the company
Marketing and Advertising11 - 50 employees
Top4 Marketing adalah digital marketing agency SEO, Pembuatan Website, dan Social Media Marketing dengan fokus membangun brand yang kuat agar menghasilkan revenue dan loyalitas pelanggan jangka panjang. Berbekal lebih dari 20 tahun pengalaman dan Platform Unik Location-Based Marketing bernama Top4.
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