Job description for Account Receiveable at Vifa Holiday Indonesia
Qualifications :
- Bachelor's degree in Finance & Accounting.
- Strong knowledge of AR, journal & other finance accounting roles.
- Preferably having experience in the tourism industry.
- Proficient in MS Excel & MS Word.
- Familiar with QuickBooks or similar accounting software.
- Preferably having a Brevet A & B certificate.
- Attention to detail, fast learner, analytical & good problem-solving skills
- Excellent communication skills in both Bahasa and English.
Job Descriptions :
1. Invoicing & Billing Accuracy
- Prepare and issue invoices/bills to agents and clients accurately and punctually, in accordance with the established payment terms.
- Validate supporting documents (such as Purchase Orders, cooperation contracts, or reservation vouchers) prior to the billing process to prevent data entry errors.
- Ensure all billable items, including taxes, service fees, and adjustments, are correctly reflected in the invoices.
2. Collection & Credit Monitoring
- Monitor outstanding balances and perform proactive follow-ups with clients to ensure payments are received on or before the due date.
- Coordinate with the Credit Control Officer to assess client creditworthiness and monitor credit limits.
- Identify overdue accounts and implement appropriate collection actions in accordance with company policy.
- Maintain professional and effective communication with clients regarding payment status and inquiries.
3. Data Integrity & Reconciliation
- Ensure all incoming payment data is entered into the system in real-time to maintain financial data integrity.
- Regular reconciliations between the subsidiary ledger (AR system) and the General Ledger (GL).
- Handle complaints or discrepancies in billing amounts (disputes) raised by agents or clients.
- Collaborate with Sales and Operations teams to investigate and resolve issues hindering the payment process.
4. Refund Processing
- Process refunds to clients or agents when applicable.
- Verify refund eligibility and supporting documents
- Coordinate with Finance for payment execution
- Maintain proper documentation of refunds
5. Dispute Resolution
- Handle billing disputes with agents/clients
- Coordinate with Sales and Operations to resolve issues
- Ensure disputes do not delay collections unnecessarily
6. Reporting & Audit Support
- Generate and analyze AR aging reports (current, 30, 60, 90+ days) to provide an overview of receivable health and potential risks.
- Provide regular updates to management regarding collection performance and high-risk accounts.
- Prepare data and supporting documentation related to receivables for internal and external audit purposes.
- Maintain a systematic and organized filing system for all AR-related documents and correspondence.
