Job description for Account Manager at PT. Kata Suhu Kita
Job description
The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.
Responsibilities
- Work cross functional within the company to communicate with all stakeholders in customers' success
- Create and maintain relationships with customers to better understand and achieve their needs
- Make visits to our customers to identify opportunities for growth within our platform
- Manage all reporting about the health of customers' accounts
Qualifications
- Previous account management experience
- Experience in B2B & B2G
- Articulate and well accustomed to a client facing role
- Willingness and ability to travel
- Will be placed in Yogyakarta area
