Account Manager
IDR5,100,000/Month
Business Development & Sales
Full-Time · On-site
1 - 3 years of experience
Posted 1 month agoUpdated 16 days ago
Job Requirements
On-site
1 - 3 years of experience
Minimum Associate Degree
This job post is managed by
Online 16 hours ago
Skills
Job description for Account Manager at PT Sribu Digital Kreatif
Job Desc:
- Membangun hubungan jangka panjang dengan pelanggan berdasarkan dengan kebutuhan
- Berkomunikasi dengan klien dan memahami apa yang dibutuhkannya
- Mengelola kebutuhan klien seperti negosiasi dan perpanjangan kontrak
- Berkolaborasi dengan tim sales dan marketing untuk memenuhi harapan klien
- Mengumpulkan dan menganalisis data yang berkaitan dengan perilaku dan kebutuhan pelanggan
- Bertindak sebagai representatif dan memberikan pengalaman pembelian yang terbaik untuk klien
- Mengidentifikasi tren industri untuk meningkatkan kepuasan pelanggan
- Menyelesaikan kendala yang dimiliki pelanggan dan mencegah timbulnya masalah lainnya
- Membuat strategi untuk memenuhi kebutuhan pelanggan
Requirements:
- Pengalaman kerja sebagai Account Manager min. 1-2 tahun dalam membangun dan maintain relationship dengan klien
- Komunikatif dan insiatif dalam maintain relationship
- Teliti dan dapat maintain jadwal extend kontrak
- Dapat membina hubungan jangka panjang dan dapat bekerjasama dengan internal tim Sales
- Persisten dan punya management waktu yang baik
- Prefer berpengalaman pernah bekerja di startup/digital agency/ fast pace company
About the company
PT Sribu Digital Kreatif is a market leader in the online crowdsourcing services space in Southeast Asia. Our product is Sribu.com, an online marketplace for businesses to find and hire talented freelancers such as freelance designers, website developers, designers, videographers, copywriters, and more.
Sribu connects clients who need online marketing services with a community of trusted freelancers. We have over 30.000 clients and a community of over 28,000 freelancers. We have won the 2011 SparxUp award and the 2013 Inaicta award for the best online marketplace platform.
Despite being a market leader, we operate in a small team of less than 50 people, staying lean. Being in a smaller team like Sribu, you really get to have an impact on the group’s success, and gain exposure to a lot of things you wouldn’t normally be allowed to touch in a larger more bureaucratic company. Sribu is a fun and exciting place to work at and we’re looking for someone to share their energy with us.
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