Job description for Account Manager at Solutif
📍 Location: South Jakarta (On-site)
Are you passionate about building strong client relationships and delivering impactful business solutions? PT Solusi Tiga Selaras (Solutif) is looking for an experienced Account Manager to join our growing team. If you have a background in IT consulting or technology sales and enjoy working closely with clients to drive business success, we'd love to hear from you!
Key Responsibilities
- Develop and maintain long-term relationships with clients while identifying opportunities for account growth through upselling and cross-selling.
- Conduct regular meetings with clients to understand their business objectives, gather feedback, and ensure a high level of customer satisfaction.
- Prepare and deliver compelling presentations and proposals tailored to clients' business needs.
- Work collaboratively with internal teams to ensure smooth project implementation and exceptional client experience.
- Monitor account performance, proactively resolve issues, and implement strategies to improve client retention.
- Maintain accurate records of client interactions, sales activities, and account progress.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Communications, Information Technology, or a related field.
- Minimum 5 years of experience in Account Management, IT Consulting, Technology Sales, or a similar client-facing role.
- Excellent communication, negotiation, and relationship management skills.
- Strong analytical thinking, problem-solving, and organizational abilities.
- Proficient in Google Workspace and/or Microsoft Office.
- Good command of English, both written and spoken.
- Self-motivated, detail-oriented, and able to manage multiple priorities.
- Willing to work overtime when required.
- Must have a personal laptop to support daily work activities.
