Job description for Account Manager at Pt Tilaka Nusa Teknologi
Job Qualifications:
- Bachelor degree in Public Relation, Ilmu Komunikasi, Marketing or any related major
- Have at least 5 years or more experience as Account Manager/Business Development/Sales and Marketing
- Ability to find and mapping potential client
- Ability to sell and maintain strong client and business relationships
- Ability to collaborate with various team to achieve target
- Ability to lead a team
- Excellent communication and interpersonal skills
- Good conflict resolution and problem-solving skills
- Target Achiever and Customer-oriented
- Familiar with IT products or IT Services
- Able to work under target and with no supervision
- Able to create and do presentation
- Familiar with CRM Tools and project management
Job Descriptions:
- Identify potential opportunities and able to follow up lead
- Selling company product through various channel, direct and partner
- Maintaining a deep knowledge of company products and services
- Build and improve relationships with customers, key stakeholder and partners
- Educate and inform clients/partner about the company’s products, services and special offers
- Attend to client/partner/stakeholder complaints and resolve issues promptly
- Conduct customer satisfaction surveys and recommend ways of improving client/partner satisfaction
- Work with internal departments to ensure company meets clients/partners expectations
- Ensuring high client/customer satisfaction
- Lead the project to deliver the product and services
