Job description for Account Manager at PT Jaringan VNT Indonesia
About VNT Networks
VNT Networks is a leading Internet and Managed Service Provider in Indonesia. We deliver customized technology solutions for corporate and hospitality businesses, with a strong commitment to service excellence and continuous innovation.
Job Title: Account Manager
Placement: West Jakarta | Immediate join date preferred
Qualifications:
- Bachelor's degree in business, marketing, economics, or a related field.
- Minimum one year of experience in sales or account management (fresh graduates are welcome to apply).
- Experience in the ISP, telecommunications, or system integrator industry is a plus.
- Preferably has experience managing clients in the hospitality sector.
- Strong understanding of sales processes and client relationship management.
- Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients.
- Ability to handle multiple clients and projects simultaneously while maintaining attention to detail.
- Experience in delivering client-focused solutions tailored to customer needs.
- Strong negotiation, presentation, and problem-solving skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to communicate effectively with stakeholders at all levels, including executives.
- Familiarity with CRM software (e.g., Salesforce, Airtable CRM) is an advantage.
Responsibilities:
- Build and maintain strong relationships with clients to ensure satisfaction and long-term partnerships.
- Identify new business opportunities and develop strategies to expand existing accounts.
- Act as the primary point of contact for clients, addressing their needs and resolving concerns.
- Understand client requirements and market trends to offer suitable solutions.
- Negotiate contracts and agreements to achieve optimal business outcomes.
- Collaborate with internal teams such as product, legal, and marketing to ensure seamless service delivery.
- Prepare and present sales reports, performance updates, and market insights.
- Conduct regular client meetings to assess their needs and explore new opportunities.
- Visit potential and existing clients to introduce and promote company products and services.
- Maintain accurate and up-to-date client records in the CRM system.
- Respond to client inquiries regarding pricing, product details, and availability.
