Job description for Account Manager Intern at Future Ready Academy
Future Ready Academy is a leading Singapore-headquartered training institution dedicated to preparing the future-ready generation in the increasingly digital world of AI, robotics and coding across Southeast Asia.
We are the education partner of Carnegie Mellon Robotics Academy (CMRA) in Southeast Asia, delivering its curriculum and certification for both K-12 STEM education and Technical & Vocational Education and Training (TVET). Through our training and certification, high school students enhance their chances of entering the best universities worldwide, and university and college graduates gain access to internship opportunities and jobs of the future.
Through this internship program, you'll get:
- An amazing opportunity to enter a growing sector that prepares for a Future Ready workforce in a digital world,
- Never-ending possibilities to learn a wide range of skills,
- Work along a highly motivated, dynamic, and international team of professionals
- A flat hierarchy with short decision-making processes,
- A cheerful working environment where results matter; no formality.
Responsibilities:
Work alongside a highly motivated, dynamic, and international team of professionals to support client success and business growth in Indonesia and the region:
- Assist the Account Manager with day-to-day client communication, follow-ups, and coordination.
- Update and maintain accurate client information and activities in the CRM system.
- Monitor client satisfaction and address any issues or concerns promptly.
- Collaborate cross-functionally with internal teams to support the delivery of solutions that meet client needs.
- Research client industries, market trends, and potential business opportunities.
- Support the Account Manager Executive in understanding client goals and identifying opportunities to provide tailored solutions.
Requirements:
- Currently pursuing or recently completed a degree in Business, Marketing, Communications, or a related field
- Excellent written and verbal communication skills in both English and Bahasa Indonesia.
- Strong interpersonal and collaboration skills, with the ability to work effectively with different stakeholders.
- A proactive, adaptable, and resilient mindset with a strong willingness to learn.
- A “can-do” attitude with strong problem-solving and critical-thinking skills.
- Detail-oriented, organised, and able to manage multiple tasks and priorities.
- Interest in or prior experience with EdTech, B2B client management, business development, marketing, or related fields is a plus.
