Job description for Account Manager B2B at Shieldtag
Account Manager (Business to Business)
Shieldtag – Brand Protection & Security Solutions
About the Role
Shieldtag delivers advanced holographic security solutions that help brands fight counterfeiting and protect product authenticity across industries, from FMCG and cosmetics to pharma, manufacturing, and automotive. We're growing fast, and we're looking for a proactive, commercially driven Account Manager to grow our B2B business and deliver a great experience to every client.
What You'll Do:
- Be the main point of contact for your B2B clients
- Build long-term, trust-based client relationships through a consultative approach
- Understand client needs and translate them into the right holographic security solutions
- Drive new business and grow revenue across your assigned accounts
- Work closely with Sales, Marketing, Product, and Operations to ensure smooth execution
- Own your accounts end-to-end: follow-ups, renewals, upselling, and cross-selling
- Craft proposals, presentations, and account reports tailored to each client
- Keep clients happy — proactively spotting and resolving issues before they grow
- Track your pipeline, accounts, and opportunities in the CRM.
What We're Looking For:
- 2+ years as an Account Executive, Account Manager, Relationship Manager, or similar B2B role
- Agency and/or SaaS experience (a plus)
- A strong track record in B2B or consultative selling
- Ability to manage multiple accounts and stakeholders at once
- Excellent communication, negotiation, and presentation skills
- Comfortable working with pipelines, targets, and performance metrics
- A proactive, organized, execution-oriented mindset
- Hands-on experience with CRM tools and Microsoft Office / Google Workspace
- Ready to meet clients in person when needed
- Preferably based in Jabodetabek (own vehicle is a plus).
Why Join Shieldtag?
- Hybrid working system
- Competitive salary based on experience
- Performance-based commission tied to client revenue and account growth
- THR (Religious Holiday Allowance)
- The chance to build your career in a fast-growing, innovative industry
- A collaborative, supportive, and growth-oriented work environment.
