Job Requirements
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Skills
Job description for Account Management Associate at Trevo Indonesia
- Host Account Management (Jabodetabek OR Bandung - Bali)Working with Account Management Intern to manage the Jabodetabek / Bandung - Bali Host Performance. Daily monitoring of Host Performance (host’s listing availability, the host’s pending requested booking, make sure host fulfilling all the booking receive). Ensure the top priority host to have outstanding performance.
- Host EducationProvide training to hosts / educate hosts about rules in Trevo Make sure hosts understand and follow TREVO regulations Provide education when there is any violation done by the hosts
- Relationship Management (Jabodetabek OR Bandung - Bali)Maintain professional relationships with hosts assigned. Will be actively involved in providing a positive customer service experience Building and maintaining strong, long-lasting customer relationships
- Have experience in account management for at least 1 year.
- Possess excellent skills in Google Spreadsheet, Google Docs, and Google Slides.
- Excellent communication skills (written and verbal) is a must to build a healthy relationship with the clients.
- Excellent time management and organizational skills.
- Ability to work under pressure and deliver accurate results
- Willing to monitor the Gearbox & Slack during weekends (Assisted by Account Management Intern)
- Detail-oriented, meticulous, good interpersonal skills
- This position is replacement for maternity leave
- Be part of the fastest-growing car-sharing company in the world!
- Opportunity to drive new ideas and make a measurable impact on company metrics
- Work with incredibly driven people with great executable ideas
- Competitive Salary
- Medical Insurance
- The chance to launch a new market
- 1 session - Talent Acquisition Team (Virtual)
- 1 business case (To be pitched )
- 1 session - Hiring Manager (Virtual)
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