Academic Operations Manager (Manajer Akademik)

Responsibilities:

• Oversee and manage all administrative and academic operations related to faculty and student services.
• Planned, monitored, and ensured the effective implementation of teaching-learning operations, including academic calendar management, class distribution, transactions, attendance tracking, and teaching assignments.
• Coordinate the dissemination of information regarding learning processes, such as faculty meetings, announcements, and academic policies.
• Supervise and ensure the smooth execution of student examinations, including exam scheduling, invigilator arrangements, and compliance with institutional policies.
• Oversee the implementation and reporting of student grading and academic performance evaluations.
• Lead and mentor the academic operations staff to ensure efficiency and consistency in service delivery.
• Collaborate with other departments to continuously improve academic operations and address challenges.
• Analyze operational workflows and propose enhancements to improve efficiency and service quality.

Requirements:

• Candidates must possess at least a bachelor’s degree.
• A minimum of 4–5 years of experience in academic operations, student services, or a related role.
• Demonstrated leadership and team management experience.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication and interpersonal abilities, preferably proficient in English.
• High attention to detail and the ability to manage multiple priorities effectively.
• Familiarity with higher education academic policies, curriculum, procedures, and systems.
• Proficiency in using office software and academic management tools.

Job summary

Managed academic operations team in the university with strong leadership skills, strong understanding about curriculum and lecturer registration.