Job description for 3rd Level Engineer (Network) at PT Nusantara Compnet Integrator
Qualifications :
- Bachelor’s degree in Informatics Engineering, Computer Science, or a related field.
- Minimum 5 years of experience in Network Engineering.
- Certified CCNP/CCIE Enterprise or HCIP/HCIE–Datacom (Huawei Certified ICT Expert – Datacom) is preferred.
- Strong understanding of enterprise network architecture, routing & switching, BGP, OSPF, MPLS, Software define network, Loadbalancer and wireless technologies.
- Proficient in advanced troubleshooting and handling complex network incidents.
- Experience working with network devices such as Cisco, Juniper, Aruba, Huawei, Dell, or similar.
- Ability to prepare detailed technical documentation and network designs.
- Excellent communication skills and ability to work both independently and as part of a team.
- Good verbal and written communication skills in English
Responsibilities :
- Handle Level 3 technical escalations from Level 1 and Level 2 teams, focusing on advanced and critical network issues.
- Perform Root Cause Analysis (RCA) for complex incidents and propose corrective and preventive solutions.
- Design, implement, and optimize enterprise network infrastructure.
- Configure and troubleshoot advanced network devices, including routers, switches, software-defined solutions, load balancers, and wireless controllers.
- Monitor network performance, analyze logs and telemetry dataand conduct capacity planning to ensure stability and scalability.
- Support network maintenance activities, upgrades, migrations, and architectural changes (change requests).
- Prepare technical documentation, topology diagrams, SOPs, and troubleshooting or implementation reports.
- Collaborate with vendors, principals, and cross-functional teams to resolve complex issues and support project delivery.
